Job Title: Ocean Export Operator Salary: Circa £32,000 PA Location: Birmingham Shifts: Monday-Friday (08:30-17:00) We are seeking an Ocean Export Operator to join one of our clients dedicated Ocean freight teams. You will be at the forefront of our mission to provide exceptional support to our clients. You will play a pivotal role in orchestrating the movement of goods across international waters, ensuring they reach their destinations safely, efficiently, and on time. Key Responsibilities: Develop and build relationships to ensure a high level of customer service is provided to customers Ensure freight is moved on time with all the necessary documentation Arrange haulage with shipping line Ensure all freight is invoiced and checked prior to dispatch Ensure all relevant documents are on hand as required Ensure requests and queries are resolved and actioned quickly and efficiently Communicate with overseas agents, customers and suppliers in a clear precise manner Use customer ERP and SAP systems as and when required Take ownership of your own training and development so as to continuously improve and develop General Skills Industry and operational knowledge of Ocean freight An understanding of why attention to detail matters and the commercial impact this has Able to cope and accustomed to working under pressure to meet fixed deadlines Strong numerical and commercial skills Excellent written and verbal communication skills Excellent attention to detail Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise preferable) Proactive, team worker with excellent time management and organisation skills Enthusiastic, flexible, and self-motivated Benefits: Competitive salary including a bonus which is paid twice a year! Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more. Health cash plan. Octopus Electric Vehicle car scheme. Free parking. Respectful working environment. Plenty of opportunities for training and development