Brand Manager
Location: Wellingborough
Salary: Up to £40k DOE
Overview:
We’re seeking a proactive and relationship-driven Brand Manager to strengthen customer engagement through tailored marketing support. This role is focused on helping clients grow by leveraging a full suite of marketing tools — from lead generation to co-branded content — rather than just selling products. You'll act as the link between customers and internal teams, ensuring our partners gain real value from our brand.
Key Responsibilities:
* Build and maintain strong customer relationships to drive loyalty and growth
* Help clients maximize marketing tools including brochures, POS material, digital assets, and partner benefits
* Deliver training and support on systems and resources
* Tailor marketing solutions to suit individual client needs
* Manage updates, campaigns, and available collateral
* Identify content opportunities (e.g. case studies, photography) for joint marketing use
* Report on customer interactions and ensure internal follow-up
* Maintain and update the marketing portal
* Monitor engagement and track marketing impact
* Feed customer insights into ongoing improvements
* Adjust tone and approach for B2B and B2C audiences
What We’re Looking For:
* Strong relationship-building and communication skills
* Background in marketing, customer success, or account management
* Organised, proactive, and results-oriented
* Comfortable with basic data analysis and reporting
* Confident presenting to varied audiences
* Collaborative mindset, with ability to work cross-functionally