Join to apply for the Regional Hotel Director of Operations role at Colwen Hotels
Join to apply for the Regional Hotel Director of Operations role at Colwen Hotels
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Vice President of Human Resources at Colwen Hotels
Colwen Hotels is a dynamic and growing hotel company, proudly managing an extraordinary portfolio of award-winning properties. We are seeking a hands-on, experienced, and results-driven Regional Hotel Director of Operations to join our leadership team.
This role is ideal for a seasoned hotel operations professional with a strong background in extended stay, select-service, independent, and lifestyle hotels—plus solid food and beverage expertise. You’ll play a key leadership role, driving operational excellence and profitability across your assigned region of hotels, and helping shape strategic growth initiatives. This position is based in the Greater Boston region.
Key Responsibilities:
* Provide complete operational oversight for assigned hotels, including financial performance, guest satisfaction, and team development.
* Lead and mentor General Managers and property leadership teams through coaching, training, and regular site visits.
* Analyze and respond to financial statements, STR and revenue reports, guest feedback, and QA assessments to drive improvements.
* Collaborate with Sales and Revenue Management to develop property-specific strategies to increase occupancy, ADR, and RevPAR.
* Conduct periodic property inspections and ensure adherence to brand and ownership standards.
* Lead hiring, performance evaluations, and succession planning for hotel leadership.
* Drive quality and service standards across all departments, including food & beverage operations.
* Build and maintain strong relationships with ownership groups and key stakeholders.
* Support consistent implementation of Colwen Hotels policies, programs, and strategic initiatives.
* Stay informed on industry trends and competitive practices to inform business strategy.
What We’re Looking For:
* 3+ years of experience as a Regional Director of Operations or Area Hotel General Manager.
* Experience with both branded (Marriott, Hilton, IHG) and independent hotel properties.
* Strong financial acumen and operational discipline.
* Proven leadership, coaching, and team-building skills.
* Excellent communication skills—both written and verbal.
* Deep understanding of food & beverage operations.
* Strong analytical mindset with a proactive, problem-solving approach.
* Willingness to travel frequently to assigned properties.
* Medical Insurance with Company-Funded HRA
* Flexible Spending Accounts
* Supplemental Insurance Options
* Paid Time Off Programs
* Employee Assistance Program
* 401(k) with Employer Match (Traditional & Roth Options)
* Career Advancement & Leadership Development Opportunities
Join a company that values leadership, innovation, and excellence.
At Colwen Hotels, you’ll be part of a team that thrives on collaboration, service, and growth.
Equal Opportunity Employer
Colwen Hotels is proud to be an Equal Opportunity Employer. M/F/D/V.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Management, Quality Assurance, and Customer Service
* Industries
Hotels and Motels
Referrals increase your chances of interviewing at Colwen Hotels by 2x
Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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