Job Title:
Head of Sales & Company Operations
Working Hours:
Monday – Friday, 7:00 am – 5:00 pm
Reports To:
Managing Director
Job Purpose:
To lead and oversee the company's sales and operational functions across multiple branches, ensuring business growth, excellent customer service, and efficient day-to-day operations. The role involves managing branch managers and staff, developing sales strategies, maintaining strong supplier relationships, and driving performance to achieve company objectives.
Key Responsibilities:
Operational Leadership
* Oversee day-to-day operations across branches in Harlow and Highams Park.
* Manage staffing levels, staff holidays, and ensure effective resource allocation.
* Implement and manage showroom and branch changes, ensuring smooth operations.
* Monitor and improve customer service standards across all branches.
Sales & Business Development
* Lead sales performance and ensure achievement of branch and company sales targets.
* Develop customer accounts and identify new business opportunities.
* Set objectives for branches, monitor performance, and take corrective actions where required.
* Support branch teams in driving revenue growth through effective sales strategies.
Leadership & People Management
* Lead, motivate, and support branch managers and staff to deliver strong results.
* Monitor team performance, conduct reviews, and provide coaching and development.
* Ensure staff wellbeing, engagement, and retention through effective leadership.
Supplier & Stakeholder Management
* Develop and maintain strong relationships with key suppliers.
* Negotiate terms where appropriate to maximize profitability and service.
* Collaborate with external partners to enhance the company's competitive edge.
Key Skills & Attributes:
* Strong leadership and people management skills.
* Proven track record in sales growth and business development.
* Excellent organisational and problem-solving abilities.
* Ability to motivate teams and drive high performance.
* Strong commercial awareness and negotiation skills.
* Customer-focused with a commitment to excellent service.
Compensation:
* Base Salary plus target-based performance bonus
* Company Car
Job Types: Full-time, Contract, Commission
Pay: £40,000.00-£45,000.00 per year
Benefits:
* Company car
* Company pension
Work Location: In person