Midianet Maidstone, England, United Kingdom
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Midianet Maidstone, England, United Kingdom
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Position Summary
We are looking for a detail-oriented professional to manage customer documentation and support technical and regulatory queries within a food-related environment. This role involves coordinating across teams to ensure timely and accurate responses to customer requests, while contributing to ongoing process improvements.
Job Title: Technical Coordinator
Location: Kent
Hours: Monday to Friday
Hybrid: 2 days home working per week
Position Summary
We are looking for a detail-oriented professional to manage customer documentation and support technical and regulatory queries within a food-related environment. This role involves coordinating across teams to ensure timely and accurate responses to customer requests, while contributing to ongoing process improvements.
Key Responsibilities
* Track and manage customer documentation from receipt to completion, including digital portal submissions.
* Maintain clear communication with internal stakeholders and external partners to manage priorities and expectations.
* Ensure timely completion of customer documentation by coordinating with relevant departments to gather required information.
* Respond to brief customer queries related to compliance, product safety, and sustainability.
* Support initiatives aimed at improving departmental efficiency and effectiveness.
Ideal Candidate Profile
* Solid understanding of quality and compliance standards relevant to food production and distribution.
* Experience in a technical, quality assurance, or product development role is preferred.
* Strong proficiency in general office software, especially spreadsheet tools.
* Familiarity with digital specification platforms is advantageous.
* Knowledge of food components and their applications.
* Awareness of food labelling and regulatory requirements is essential.
* Comfortable working in a dynamic environment with shifting priorities.
* Confidence in handling numerical data and basic scientific concepts.
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Strategic Management Services
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