We have an exciting opportunity for an enthusiastic Horticultural Service Technician to join our team at the Esher branch in Surrey.
Role Purpose:
Reporting to the Service Manager, your responsibility will be to repair and maintain all equipment related to domestic groundcare machinery sold by the company.
Main Responsibilities:
* Repair and maintain equipment for customers associated with Groundcare machinery, including tractors less than 140 HP.
* Possess knowledge of Utility Vehicles, Tractors, and/or commercial Grass Cutting Machinery.
* Diagnose faults and perform repairs, which may be chargeable, warrantable, or internal jobs.
* Lift heavy machinery and use appropriate tools, applying common sense and safety procedures.
* Liaise with customers and suppliers as needed.
* Complete job cards thoroughly, including machine details, time, mileage, and any necessary documentation such as PDI sheets, delivery forms, and photographs.
* Attend training courses as required to maintain compliance and knowledge.
Role Requirements:
* Ability to work efficiently in a busy environment and handle pressure during peak times.
* Ability to work independently and take initiative.
* Maintain good health and fitness levels.
* Excellent customer service skills, as this is a customer-facing role.
Job Details:
Job Categories: After Sales Support
Job Type: Permanent, Full Time
Ref No: WS2223
Additional Information
* Start Date: Immediate, subject to successful candidate’s notice period.
* Hours: 39 hours/week – 8am to 5pm, Monday to Thursday; 8am to 4pm Friday (1-hour unpaid lunch). Overtime paid at time and a half after 39 hours.
* Benefits include 32 days of annual leave (including bank holidays), Sick Pay, Pension, Employee Referral Bonus, Flu Vaccination, Tyre Discount, Store Discounts, and Life Insurance (2x salary).
Application Process
Please submit your application using the form below. Only applicants eligible to work in the UK will be considered.
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