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Our passion is health and wellbeing, and we recognize our therapists as central to this vision. We proudly offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping you reach your full potential and progress with us.
As a Senior Spa Therapist, you will be passionate, friendly, and committed to providing first-class service, delivering the highest standards of therapeutic, holistic, and wellbeing treatments. You should be confident in performing facials, massages, and nail treatments.
Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state-of-the-art facilities within all our resorts and hotels, featuring modern and stylish spas.
Some duties and responsibilities include:
* Carrying out all spa treatments to the required standards, ensuring treatment times are adhered to.
* Following Champneys protocols and training programmes to offer the best service to our guests.
* Having thorough knowledge of the Club & Spa and Hotel facilities and rules, advising customers accordingly.
* Being responsible for your working areas, ensuring equipment is operational and clean, and reporting any defects to maintenance via the Manager on duty.
* Adhering to Health and Safety regulations by using safe work practices.
* Attending any necessary training courses for your therapist grade to offer all treatments expected of a senior therapist.
* Communicating positively and constructively with the manager and receptionists regarding scheduled treatments and any changes, including shift adjustments.
* Keeping up to date with developments in product ranges and new treatments.
* Providing professional advice to guests through talks, demonstrations, spa tours, and promotional events to promote treatments.
* Delivering exceptional client care to create memorable treatment experiences.
* Maximizing revenue opportunities in line with targets and seeking support or training when needed.
* Recommending suitable homecare to help guests maintain results at home.
* Mentoring junior therapists by sharing knowledge and experience.
* Offering skin consultations and full home care prescriptions to premier guests.
* Weekend working on a rota basis.
As part of our iconic wellbeing brand, you can expect benefits that align with our vision to make you feel happier and healthier inside and out. You will work in great company and enjoy access to:
* Health, Wellness, and Wellbeing incentives
* Champneys experiences such as overnight stays or spa days
* App technology for essential forms
* In-house social media connecting our Champneys Family
* Colleague events that motivate, reward, and engage
* Discounted stays for you, friends, and family at our hotels or resorts
* Complimentary Spa Day after probation
* 50% discount on Champneys products
* Discounts on partner products like Elemis and Clarins
* Discounted health club memberships
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