OCS Newcastle Upon Tyne, England, United Kingdom
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OCS Newcastle Upon Tyne, England, United Kingdom
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
We are currently recruiting for an Area Manager overseeing a prestigious railway contract within OCS.
This role demands a combination of efficient management and a safety-centric approach within a fast-paced environment. Your responsibility will encompass maintaining high standards while navigating tight deadlines.
Your key responsibilities will include, but are not limited to:
Task Allocation and Standards Maintenance:
* Efficiently delegate tasks to cleaning teams, ensuring adherence to specifications and reporting directly to the Fleet Presentation Manager.
* Monitor completed work, rectify subpar standards, and maintain accurate documentation.
Standardisation And Efficiency
* Regularly review cleaning tasks and processes to ensure efficiency and effectiveness within the region.
* Verify equipment safety and functionality while overseeing correct material usage.
Operational Management
* Manage team workloads, ensuring fair distribution and budget adherence for worked hours.
* Provide on-the-job training to ensure correct methods and practices.
* Ensure site rotas are in place, deploying resources effectively to address daily challenges.
* Regularly review specifications with the client and senior management.
Effective Communication And Feedback
* Liaise with teams to address feedback promptly, ensuring immediate resolution and long-term improvements.
* Monitor completion of KPIs, timesheets, and necessary forms within set timelines.
Recruitment And Training
* Oversee recruitment for supervisory and entry-level positions, identifying and fulfilling training needs.
* Manage stock and equipment orders effectively.
Contractual Responsibilities
* Conduct audits and training sessions, being available on a rotational on-call basis.
* Lead the day-to-day operational management within the regional contract.
Client Interaction And Reporting
* Interface with clients, service providers, and stakeholders, conducting contractual reviews and evaluations for the regional area.
The Ideal Candidate Should Meet The Following Criteria
* You must have Right to Work in the UK
* This is a multi-sited role so travel will be required. Travel costs will be covered by the business.
* Strong organisational and management capabilities within a safety-oriented environment.
* Ability to manage under pressure, meeting stringent deadlines while maintaining high-quality standards.
* Ability to communicate effectively with stakeholders at all levels.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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