Our client is a friendly and professional medical practice in Tonbridge that is looking for an experienced Medical Receptionist to join their busy team on a temporary, part-time basis. The ideal candidate must have previous experience using the EMIS clinical system, excellent communication skills, and a strong patient-focused approach. Hours of Work: Monday: 7:45am - 6:00pm Tuesday: 7:45am - 6:00pm Wednesday: 7:45am - 6:00pm Friday: 7:45am - 1:00pm Key Responsibilities: - Welcoming and assisting patients in the reception area and via telephone - Booking, amending and cancelling appointments using EMIS - Managing clinicians' diaries and clinic slots - Logging patient contacts and ensuring accurate record-keeping - Scanning, filing, uploading documents and attaching to EMIS records - Supporting the repeat prescription process, including data entry and printing - Processing incoming and outgoing referrals - Sorting and actioning clinical correspondence, hospital letters and pathology results - Managing incoming electronic workflows and allocating tasks appropriately - Handling patient registrations, temporary patients and changes of details - Assisting with online access requests and verifying identification - Responding to queries on prescriptions, test results and treatment pathways - Preparing patient paperwork before clinics, including registration packs - Taking messages accurately and ensuring they reach the correct ...