Job Description
Join our team at Galgorm Collection Resort, where you’ll be part of delivering unforgettable experiences at Northern Ireland’s premier luxury retreat. Nestled in 380 acres of scenic parkland along the River Maine, we pride ourselves on offering world-class spa, dining, and hospitality.
Be part of our commitment to excellence, relaxation, and warm Irish hospitality, creating truly memorable moments for our guests.Our restaurants and event suites are busy, fast-paced environments.
As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience.
We encourage everyone to bring their own personality and passion to work every day. All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.
If you have a passion for customer service and want to join one of our fantastic restaurant teams then we would love to hear from you!
About Us:
We’re committed to driving growth through innovative hospitality by crafting memorable experiences that unite our team, inspire our guests, and strengthen our community.
Our vision is to be a pioneering force in hospitality and tourism, empowering people and creating exceptional experiences.
Whether you’re starting your hospitality journey, changing careers, or expanding your skills, we’ll support you to reach your aspirations
Why Join Us?
Our success is driven by our people and our values guide everything we do and you’ll help bring these to life every day:
Guest – Crafting memories is at the heart of what we do
Aspirations – Driven by ambition, inspired by excellence
Loyalty – Building lasting relationships, through trust and care
Growth – Positively growing our business and our people for impact
Opportunities – Opening doors to progress, learn and lead
Reward & Recognition – Celebrating success, recognising contribution & rewarding achievements
Momentum – Moving with purpose, adapting with speed and delivery with consistency
About The Role
Main duties will include, but are not limited to:
* Welcoming all guests to the restaurant in a friendly, polite manner.
* With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
* Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
* Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
* Using the restaurant till systems to place orders and process customer payments correctly.
* Carrying out daily duties as required by the restaurant management team.
* Directing any guest complaints to the Restaurant Manager.
* Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
* Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
* Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
* Attend any training that has been set up to aid your personal development.
The Person:
Applicant must:
* Have a passion for the hospitality industry, great food, and great service.
* Have a least 1 year of previous waiting experience.
* Be an excellent team player with a positive and friendly attitude.
* Have a flexible approach to working shift patterns and be available to work evenings and weekends.
* Have strong communication skills and be able to multi-task.
* Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Desirable
* Barista trained
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm.com
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry's historic walled city and the world famous Giant's Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you're travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
* 118 guest rooms and luxury suites
* 2 Self Catering Houses - The Lodge and The Cottage
* 18 hole parkland golf course and driving range
* Elemis spa perfect for a relaxing spa break
* Two award-winning restaurants and bars
* Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
* Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant's Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
Galgorm Collection Resort
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
Desired Criteria
* Barista trained
Required Criteria
* Have a least 1 year of previous waiting experience
* Have a passion for the hospitality industry, great food, and great service
* Be an excellent team player with a positive and friendly attitude
* Have a flexible approach to working shift patterns and be available to work evenings and weekends
* Have strong communication skills and be able to multi-task.
* Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Closing DateFriday 22nd August, 2025