Go back York and Scarborough Teaching Hospitals NHS Foundation Trust
Senior Healthcare Support Worker
The closing date is 20 March 2026
Would you like to work as part of a friendly, dynamic team within Selby's community hospital?
Selby Outpatient Department has opened up a new position for a Band 3 Senior Healthcare Assistant for 20 hours per week.
Our department is a diverse Outpatient department supporting clinics from many different specialities. We also have a Dermatology treatment area, providing nurse led treatments for skin conditions, a theatre used for Dermatology Surgery and larger theatre used for Maxillofacial surgery.
We are a small and friendly team who work closely together to provide a welcoming environment for colleagues, patients, and relatives. We provide nursing and medical care for people of all ages, with many different conditions.
As a Senior Healthcare Assistant within our department, you will assist in dermatology and maxillofacial theatres and assist consultants to run specialist clinics completing procedures for a variety of different specialities. You will be responsible for performing clinical observations, preparing clinics and equipment including ordering of stock and assisting registered staff as appropriate. Training will be provided where necessary.
You are welcome to arrange to visit the department before applying.
Main duties of the job
* Greet and receive patients, carers and visitors to the department in line with Trust values, providing appropriate information to them about facilities and services
* Act as a point of contact where appropriate
* Attend department meetings and contribute to discussions about improvement of patient care
* Respond to informal complaints during routine duties, in line with local policies and procedures and elevate concerns you are unable to resolve to an appropriate person
* Escalate immediately any concerns regarding patient care to a registered practitioner
* Maintain the patient's comfort, dignity, and privacy at all times
* Provide patients with the fundamentals of personal care, including but not limited to: Personal hygiene; elimination care; enablement of independence; skin care and health; nutritional & hydration support; promote comfort and contributing to pain alleviation
* Undertake fundamental clinical tasks delegated by registered practitioners, including: Record patient's observations and report any abnormalities to a registered nurse; Assist with procedures that support diagnosis, for example obtaining a urine sample from a patient, providing an electrocardiogram or undertaking glucose-urine analysis
* Undertake wound observation, cleaning and applying complex dressings where appropriate
About us
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages
Job responsibilities
Interviews for this position will be held in person ONLY at the hospital site. Remote interviews will not be available.
Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE- Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person Specification
Education, Qualifications and Training
* Completion of the Skills for Health Care Certificate (or equivalent).
* Numeracy and literacy skills to Level 2 (GCSE Grade 4-9, A-C or equivalent).
Experience
* 1-year's previous experience in a Health Care Support Worker role.
Skills
* Demonstrable effective written and verbal communication skills.
* Competent to record and *escalate* patient observations, undertake venepuncture, and to be trained in cannulation.
* Basic IT skills, able to digitally record observations accurately and use applications such as email on a computer or smart device (e.g. tablet).
* Experience in a health or social care setting
* Ability to communicate health-related information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
York and Scarborough Teaching Hospitals NHS Foundation Trust
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