A new opportunity has become available for a Dental Practice Manager to join a well-established, fully PVT dental practice located in London, NW2. Start date – As soon as possible. This role is to work full time, 5 days per week including alternate Saturdays (with a midweek day off in those weeks) Working hours will be 08:45 – 17:45. Role overview: Hiring a Practice Manager to lead the day-day running of a premium dental practice, balancing patient experience, team wellbeing and commercial outcomes. They are looking for more than operational capability, they value leadership maturity, emotional intelligence and integrity. Experience & Qualifications: Essential: • Prior Practice Manager experience in a UK private dental settings • A meaningful track record of direct reports • Post-GCSE qualifications • Able to work alternative Saturdays Strongly preferred: • Background from a corporate environment, with the discipline to run a practice end-to-end • Dentally trained • Management qualification or formal leadership development Essential capabilities: • Confident, credible leadership style — able to motivate, challenge, and develop others • Proven experience handling people matters: performance improvement, absence management, and team development • Organised, structured, and solutions-focused, with consistent follow-through • Patient-centred mindset with the confidence to manage concerns and complaints effectively • Working knowledge of CQC compliance • Strong grasp of KPIs, performance management, and commercial targets • Strong understanding of practice-level financials, including revenue drivers, cost control, and budget oversight • Previous experience in private dental or private healthcare settings What the role looks like day-to-day The successful candidate will: • Lead day-to-day practice performance across people, patients, and commercial outcomes • Develop the multidisciplinary team, setting clear expectations and ownership • Track and manage core KPIs including chair utilisation, treatment conversion, revenue, and patient experience • Partner with Treatment Coordinators and clinicians to optimise the patient journey • Oversee diary management, balancing productivity with a calm, high-quality experience • Maintain regulatory compliance and ongoing CQC readiness • Manage costs, stock, and budgets in line with business targets • Own operational processes, spotting risks early and driving improvements • Resolve patient feedback and complaints with care, professionalism, and pace • Support local growth through marketing activity and community engagement About the practice: Consisting of 2 surgeries, they are fully equipped and computerised. Established 6 years ago. Requirements: - Available to work on site everyday. - Legal right to work in the UK (Cannot offer sponsorship) - Must have Dental PM experience. - Must be able to work alternate Saturdays. - Patient Centred mindset. - Comfortable with KPI lead management. - Job stability. - Must be able to work 08:45 – 17:45 Salary – Dependent on experience and will be discussed further.