Service Delivery Act as the first point of contact for referrals into the social prescribing service. Co-produce personalised care plans with individuals, families, and carers. Support individuals to access local groups, services, and activities aligned with their needs. Address wider health determinants such as housing, income, employment, and education.
Enable individuals to become active participants in their health and wellbeing journey. Collaboration and Networking Work closely with GP practices, care coordinators, health coaches, and other PCN teams. Build relationships with local VCSE (Voluntary, Community and Social Enterprise) groups, statutory services, and community organisations. Case Management Manage and prioritise a diverse caseload in line with service demand and complexity.
Record interactions and outcomes using relevant NHS clinical/IT systems (e.g. EMIS, Joy) Provide regular feedback to referring teams and support service monitoring and evaluation. Children & Young People-Specific Support Develop youth-friendly approaches tailored to the developmental, emotional, and social needs of children and young people. Work collaboratively with families, carers, schools, youth workers, and childrens services.
Champion the voice of young people, ensuring support is shaped by their priorities and goals. Promote the service within schools, youth organisations, and through community events. Safeguarding Adhere to safeguarding procedures for children, young people, and vulnerable adults