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Principle building fabric services manager - estates - 106263 - grade 8

Birmingham (West Midlands)
University of Birmingham
Service manager
Posted: 14 September
Offer description

Join to apply for the Principle Building Fabric Services Manager - Estates - 106263 - Grade 8 role at University of Birmingham

Position Details

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606

Grade: 8

Full Time, Permanent

Closing date: 24 September 2025


Overview

The Principle Building Fabric Services Manager will be the key strategic and technical lead for all aspects of building fabric – roofs and guttering, doors and windows, civils, redecoration, structure, and brickwork. The role includes defining resource structures and PPM requirements, leading on prioritising building fabric lifecycle investment, and providing technical input into design guides. Reporting to the Head of Technical Services, they will work with electrical and mechanical maintenance leads to deliver a comprehensive, multiyear maintenance strategy. The post holder will lead an inhouse team supported by specialist third party contractors and will inspire a culture of excellence in Estates management.


Main Duties

* Provide leadership, development and operational guidance to a team of technical specialists and building fabric biased technicians and assistants
* Advise and support the creation of the university’s maintenance strategy relating to building fabric
* Advise senior management on legislative changes and their impact on building maintenance and compliance
* Act as the technical expert on all aspects of building fabric, including contractor performance and compliance
* Ensure all building fabric maintenance activities comply with statutory regulations and health and safety legislation
* Implement, manage and report SLA’s and KPI’s and ensure target response times are consistently met. Monitor and manage areas of concern if they occur and develop a strategy to improve performance
* Work with other areas and teams within the Estates department taking a ‘one team’ approach in service delivery and resource allocation
* Manage external service contracts relating to building fabric maintenance including cost control and supplier review
* Provide technical support and advice on projects and initiatives both within the Estates department and wider university
* Present and manage budgets relating to building fabric
* Participate in both internal and external meetings with stakeholders and customers across the whole university
* Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour
* Supports the University’s sustainability agenda through resource efficient working
* Any other duties commensurate with the grade


Required Knowledge, Skills, Qualifications, Experience

* Educated to degree level or equivalent qualification plus substantial work experience in a relevant technical/scientific and/or management/supervisory role in a specialist area. A higher degree may also be held. Where no equivalent qualification is held a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles will be required
* Proven technical specialist knowledge and understanding in a relevant technical area (specialists will require advanced technical expertise)
* Demonstrable leadership skills such as motivating and developing the capability, customer service delivery, and technical skills of internal roles, creating a culture of high performance and continuous improvement
* Excellent organisational skills with the ability to prioritise a number of conflicting tasks
* Have significant experience in the management, planning and costing of repairs and maintenance works of all types of building fabric services across a diverse portfolio of buildings
* A proven track record in tendering, negotiating and managing maintenance contracts, ensuring contractor performance is monitored and reviewed to deliver both value for money and works to a high standard
* Outstanding communication and customer service skills, putting the customer at the forefront of every decision
* Experience of championing Equality, Diversity and Inclusion in own work area
* Ability to monitor and evaluate the extent to which equality and diversity legislation, policies, procedures are applied
* Ability to identify issues with the potential to impact on protected groups and take appropriate action
* Ideally hold a membership with a relevant professional organisation, along with having a strong track record of building fabric services leadership
* Excellent communication skills and a pragmatic approach, demonstrating a practical application which takes account of organisational needs
* A consultative and facilitative style of service delivery, combined with good influencing and motivating skills and the ability to plan and manage works and workloads to deliver necessary outcomes will be essential

Informal enquiries to Lloyd Holmes, email: l.w.holmes@bham.ac.uk

View our staff values and behaviours here

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website.

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