My client, a well known institution in Huddersfield are looking for a 1st Line Support Engineerto join their team! Role & Responsibilities: Provide first-line technical support via phone and email, resolving issues remotely. Maintain and support IT equipment, classroom technologies, and software deployments. Manage small IT projects and assist with procurement and system rollouts. Use tools like SCCM and Intune for imaging, updates, and device management. Support staff and students with IT use, ensuring high customer satisfaction. Collaborate with teams, contribute to planning, and recommend tech improvements. Keep accurate records and ensure equipment security. Perform other duties as needed in line with the role. Benefits: Generous annual leave (minimum 30 days bank holidays) 19% pension Staff rewards: including vouchers & discounts Discounted access to gyms and wellbeing support (EAP, counselling) Cycle to Work scheme, local travel discounts Professional development through CPD, mentoring, and funded qualifications Flexible working arrangements and family-friendly policies £25,000 starting salary increasing with service. If you're looking for a new role & think you have the right experience, apply today for more info!