Retrofit Administration Manager
Welcome to an exciting opportunity to lead administrative operations in the dynamic field of whole house retrofitting. As an Administration Manager, you will play a pivotal role in ensuring the smooth functioning of our operations, supporting our mission to revolutionise energy efficiency and sustainability in residential properties.
Position Overview
Provides office services by implementing administrative systems, procedures, and policies, monitoring projects, planning work for tradesmen, liaising with clients, managing diaries for the project manager, and supporting the admin team.
Key Responsibilities & Duties
1. Maintain workflow by studying methods and developing reporting procedures.
2. Report on targets and implement new company procedures alongside the Operations Manager & Head of Retrofit.
3. Create and revise systems and procedures by analysing practices, recordkeeping, forms control, and office layout, implementing workload changes.
4. Develop administrative staff through training and growth opportunities.
5. Resolve administrative problems by coordinating report preparation, staff communication, data analysis, and solution identification.
6. Ensure operation of equipment via preventive maintenance, repairs, inventory management, and evaluation of new equipment and techniques.
7. Provide information by answering questions and requests.
8. Maintain supplies inventory by checking stock levels, anticipating needs, placing and expediting orders, and verifying receipt.
9. Complete operational requirements by scheduling and assigning projects, expediting results.
10. Maintain professional knowledge through workshops, publications, networking, and professional societies.
11. Contribute to team efforts by accomplishing related results as needed.
12. Undertake any other duties as directed by the line manager, recognizing flexibility is essential in a dynamic environment.
What We Offer
* 26 Days Annual Leave + 8 Bank Holidays
* Option to buy and sell annual leave
* Sick Pay
* Pension scheme
* Supportive work environment emphasizing teamwork and collaboration
* Ongoing training and professional development opportunities
Skills/Qualifications
* Reporting and administrative writing skills
* Microsoft Office proficiency
* Managing policy and processes
* Excellent organisational skills
* Analytical skills, problem-solving, inventory control
* Professionalism, verbal communication, staff management
Experience Required
* Experience in planning construction and maintenance contracts
* Desirable Retrofit knowledge
* 2 years customer service experience
* Desirable Business Administration Level 3 or equivalent managerial qualification
* 2 years managing an office and team
Personal Attributes
* Integrity and willingness to share knowledge
* Commitment to improvement and teamwork
* Responsibility and ownership mindset
* Desire for success and goal achievement
* Flexibility and eagerness to develop skills
If you're seeking a rewarding career where you can make a meaningful impact, grow professionally, and be part of a collaborative team committed to sustainability, consider joining us as an Administration Manager for whole house retrofit. Let's build a greener, sustainable future together.
We are an equal opportunities employer, welcoming applicants regardless of ethnicity, gender, sexuality, beliefs, or nationality.
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