Senior Department Administrator, Cardio-Respiratory
This is an exciting opportunity within the cardio‑respiratory diagnostic team at Glangwili Hospital, for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co‑ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.
Responsibilities
* Register referrals, book appointments, and record outcomes for cardiac and respiratory diagnostic investigations and appointments.
* Facilitate the delivery of timely care by ensuring clinic list schedules are maximised.
* Respond to patient and staff enquiries by phone, email and in person.
* Provide general administrative support of day‑to‑day service operations.
* Prioritise work and meet deadlines to support high‑quality services.
Qualifications and Requirements
* Excellent communication skills, capable of communicating sensitively with patients and colleagues.
* Understanding of the department’s core work, patient clinical pathways and experience using hospital systems.
* Enthusiasm for the provision of high‑quality services and eagerness to learn and develop.
* Excellent organisational skills.
* Welsh language skills are desirable; Welsh and/or English speakers are equally welcome to apply.
Location and Working Hours
The role will be based on the Glangwili General Hospital site. Hours will be worked between Monday and Friday 8 am–6 pm, with potential options for a 4‑ or 5‑day working week.
Additional Information
Interviews will be held on 14/01/2026.
Hywel Dda University Health Board is committed to supporting staff to fully embrace the need for bilingualism, enhancing patient and service user experiences. Welsh language skills are desirable; if you do not meet the Welsh Language requirements, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
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