Job overview
We have an exciting opportunity to join our friendly and supportive team in Radiology as the Patient Services Administrator in Winchester.
You will need to be enthusiastic and well organised, contribute to the provision of an effective admin service and ensure the trust provides a positive experience and meets its contractual requirements.
Main duties of the job
This role is customer focused and will require a team player who is friendly and approachable and can contribute and support the busy admin department.
Including manning reception, answering enquiries processing referrals and appointments. Whilst confidently communicating at all levels and delivering completed tasks in a timely fashion.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
For further information about this role please see the Job Description document attached.
If you have any further queries, please do not hesitate to contact.
Person specification
Qualifications
Essential criteria
1. Good standard of general Education including English Language, maths of GCSE to grade C
Experience & Knowledge
Essential criteria
2. Experience of working eithin the medical, NHS or public sector
Skills & Ability
Essential criteria
3. Experience of using NHS IT systems