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HR Assistant at Alumet Systems UK Ltd Southam
A strong aftercare process is crucial for ensuring client satisfaction and building a positive reputation for the Company. This role is responsible for assisting with all issues that arise on projects once they have received practical completion, as well as assisting with closing out all defects on previously completed projects.
Responsibilities
1. Attend site visits and investigate reported issues to assess responsibility.
2. Coordinate necessary works.
3. Arrange procurement of materials with Construction or Production/Procurement departments.
4. Carry out repairs for minor items.
5. Assist in writing RAMS.
6. Help prepare quotes and pricing.
7. Liaise with Contract/Site Managers during site visits to ensure awareness of issues.
8. Coordinate with Design Managers for technical input on resolving issues.
9. Ensure client satisfaction by addressing concerns promptly and providing solutions.
10. Maintain all contractual correspondence and proper documentation.
11. Keep accurate records of defects, resolutions, and pending tasks.
12. Proactively identify and resolve problems.
Qualifications and Experience
* Understanding of construction processes and procedures.
* CSCS (black) card required, along with current SMSTS and NVQ Level 6 (or equivalent).
* Full UK driving licence is essential.
* Willingness to travel to various sites regularly.
* Excellent IT skills, including Word, Excel, and Fieldview.
* Strong communication skills, both written and verbal.
* Organized, diligent, and methodical approach.
* Exceptional attention to detail.
* Strong problem-solving skills.
* Professional, customer-friendly, and team-oriented attitude.
* Ability to multi-task and work under pressure.
* Strong interpersonal skills.
* Ability to prioritize tasks and meet deadlines.
Seniority level
* Entry level
Employment type
* Full-time
Industries
* Construction
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