Parts Manager Description Full-Time | Exempt Reports To: Branch Manager Drive Performance. Build a Team. Make an Impact. At Crown Power & Equipment, the Parts Manager plays a pivotal role in driving profitability, team growth, and exceptional customer service. In this leadership position, you’ll guide the parts sales team while managing day-to-day operations, building customer relationships, and supporting our continued growth. This is a career-defining opportunity to contribute to a respected and growing company. Help shape the future of parts operations at one of the industry’s most trusted dealerships. Why Crown Power & Equipment? At Crown Power & Equipment, we’re more than a dealership — we’re a trusted partner in the field. For over 33 years, we’ve delivered a full lineup of dependable outdoor power equipment and heavy machinery from leading brands like Case IH, Kubota, Vermeer, Grasshopper, Hustler, and Cub Cadet. Our steady growth and loyal customer base are no accident — they’re the result of a team that puts service first and relationships at the heart of everything we do. Many of our employees — and customers — have been with us since day one, and we’re just getting started. Join a Company with Deep Roots and a Bright Future – and grow with a team that values integrity, service, and success. What You’ll Get: Benefits & Perks In addition to competitive wages, Crown Power & Equipment offers: Medical, Dental, Vision – 85% of employee-only premiums paid by Crown Power. Basic Life Insurance – $25,000 provided at no cost, with voluntary buy-up options. Voluntary Benefits – Critical Illness, Accident, and Short-Term Disability. PTO – Paid time off accrues bi-weekly and is available immediately. Paid Holidays. 401(k) Plan – Eligible after 90 days with a company match up to 4%. Employee Discounts on products and services. Relocation assistance may be available for the right candidate What You’ll Do: Key Responsibilities Lead and support the parts department staff to ensure outstanding customer service and performance. Maintain a highly visible and approachable presence for both customers and employees. Manage daily parts operations: order fulfillment, inventory control, quotes, returns, warranties, and vendor relations. Monitor and maintain proper stock levels and ensure inventory accuracy. Oversee departmental processes and foster consistency across locations through collaboration with other parts managers and the Corporate Parts Manager. Conduct morning safety huddles and pre-shift meetings. Create schedules, set goals, and prioritize department tasks. Conduct annual performance reviews and help build development plans for service team members. Support cross-departmental teamwork with service and sales teams. Ensure compliance with safety and company policies. Take part in after-hours support as needed, including Saturdays and on-call rotations. Assist with other duties as required to ensure smooth and efficient department operation. Requirements What We’re Looking For: Qualifications & Skills Prior experience in a parts counter or parts sales role. High school diploma or GED required; additional technical or vocational training is a plus Proven leadership skills, including the ability to mentor and develop team members. Strong written and verbal communication skills. Customer-focused mindset with a track record of resolving issues promptly and professionally. Exceptional attention to detail and excellent organizational abilities. Familiarity with agricultural and/or construction equipment, plus experience using parts lookup or inventory software. Comfortable using business technology and inventory management systems. Team-oriented with the ability to collaborate across departments to meet shared goals. Preferred Qualifications Associate’s or Bachelor’s Degree in Ag Business or related field. Prior experience in a management or supervisory role. Background in agriculture or construction industries. Familiarity with Case IH and Kubota parts. Experience with HBS or other dealership management software. Basic knowledge of financial principles related to parts operations. Class E driver’s license & forklift certification. Physical Requirements Ability to stand and walk for extended periods while managing parts inventory and assisting customers. Regularly lift/move up to 10 lbs.; frequently up to 25 lbs.; occasionally up to 50 lbs. Frequent bending, stooping, reaching, and climbing ladders or step stools to access shelves and storage areas. Manual dexterity to handle small parts, operate point-of-sale systems, and use inventory management tools. Ability to sit at a desk or computer for portions of the day to manage orders, inventory, and communications. Comfortable working in a retail parts counter and warehouse environment, including exposure to noise, dust, and changing temperatures. Visual and auditory ability to safely interact with customers, team members, and vendors. Additional Requirements Candidates must successfully pass: Background investigation Drug screening Driving record evaluation Join a team where your work matters—apply today and grow your career at Crown Power & Equipment! Crown Power & Equipment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.