About the role
The Client Success team follows a Client for Life philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates help clients understand and surface business priorities, break down challenges, apply logic, and identify ways to support clients in making the right decisions. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating engagement with products used by large client teams.
What you will do
* Build, develop and manage relationships with a variety of clients ranging from senior C‑levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices, ensuring they achieve satisfaction, retention, and growth.
* Introduce Gartner services and capabilities to new clients and communicate value to decision‑makers.
* Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership.
* Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
* Conduct regular reviews of the client book of business, assessing performance and key client engagement metrics.
What you will need
* 2+ years of relevant professional and/or internship experience.
* Bachelor’s degree preferred.
* Proven track record of success fueled by a passion for delighting clients.
* Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
Benefits
* Highly competitive rewards and benefits package.
* Collaborative, team‑oriented culture that embraces diversity.
* Professional development and unlimited growth opportunities.
Equal Opportunity Statement
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage. You may request accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:108179
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