Job Description
Department: Business Support
Location: Newry
Compensation: £25,000 - £26,000 / year
Description
We’re Hiring! Scheduler / Service Coordinator – Gloucester
Are you highly organised, great with customers, and confident juggling a busy workload? We’re looking for a proactive Scheduler to join our growing team in Newry, BT35
Office Days - Monday-Wednesday
Home Based days - Thursday and Friday
Key Responsibilities
What You’ll Do:
* Schedule and coordinate daily appointments for our field technicians
* Communicate with customers via phone and email to confirm bookings and provide updates
* Manage incoming job requests and allocate work efficiently
* Use Excel and internal systems to track jobs, update records, and maintain schedules
* Work closely with the operations team to ensure smooth day-to-day workflow
What We’re Looking For:
1. Strong communication skills and a professional telephone manner
2. Excellent organisation and attention to detail
3. Confident using Excel, email, and scheduling software
4. Ability to stay calm in a fast-paced environment
5. Previous scheduling, admin, or customer service experie...