First Registrations - Clerical/Admin Officer
Location: Gloucester, GL1 (fully office based)
Contract: Temporary, currently until 4th December 2026 (may be a chance of an extension)
Hours: Full Time, 37.5 hours per week, Monday-Friday, 8am-4pm/9am-5pm (flexibility required)
Pay rate: £13.90ph, paid weekly
Start Date: Monday 15th June 2026
Join a service-wide team within HM Land Registry, where you'll play a key role in delivering essential clerical and administrative support across a range of operational duties.
Key Responsibilities
* Controlling the distribution and allocation of applications - ensuring smooth workflow across the service
* Liaise with operational teams on the escalation of applications
* Maintain application lists to support accurate processing
* Local scanning and printing
* Correspondence with customers
* Maintain accurate records of actions taken using PAS and any issued correspondence
* Contribute to continuous improvement by identifying recurring issues or documentation gaps
* Any additional administrative tasks as required
* Review applications approaching cancellation
* Telephone lodging conveyancers to confirm receipt of correspondence and extension of time
Essential Skills and Experience
* Admin and customer service experience in an office-based environment
* Organised and able to prioritise workload effectively
* Excellent attention to detail and ability to make sound evidence-based decisions
* Good computer skills including Outlook, Word, Excel
* Ability to communicate effectively on the telephone
Successful candidates will be subject to a basic DBS check and 3 years of referencing.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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