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Supply chain customer manager. job in reading lilylifestyle jobs

Reading (Berkshire)
United Cerebral Palsy of Georgia
Customer manager
€37,500 a year
Posted: 15h ago
Offer description

Programme Management

* Day-to-day management of all Programmes
* Day-to-day management of LTP team members
* Internal and external customer liaison
* Project management and onboarding of new programmes/tools
* Monthly billing creation
* Daily, monthly, and ad‑hoc reporting
* Budget and cost management of programmes
* LTP system setup, improvements, and resolution of critical issues
* Maintain strong customer and supplier relationships
* Ensure documentation is received, stored, and retained in line with policy
* Customer and internal reporting and presentations


Technical

* Tool Management:
o Maintain correct stock levels to support programmes
o Minimise tool downtime (technical, quality, quarantine, calibration issues)
o Design packaging and layouts fit for purpose
o Ensure all tools meet OEM specifications
* Kit data definition based on customer data
* Packaging prototyping and sign‑off
* Manage tool updates, changes, supersession, and new stock
* Supplier coordination, planning, and management


General

* Logistics and supply chain planning
* Work closely with warehouses across Europe on:
o Stock accuracy
o Quality control
* Oversee annual stock counts
* Ensure LTP website is accurate and up to date
* Deliver internal and external customer training
* Maintain strong customer and supplier relationships


General Responsibilities

* Communicate effectively with manager, peers, and team
* Promote a culture of:
o Respect
o Teamwork
o Integrity
o Diversity and equal opportunity
* Maintain commitment to workplace and product safety
* Take personal responsibility for safety standards
* Contribute to quality excellence across the business
* Take ownership of personal development and skills improvement
* Participate in continuous improvement initiatives
* Support delivery of safety, quality, delivery, and cost objectives
* Undertake additional duties as required


Qualifications

* Desirable:
o Trained automotive technician


Relevant Experience

* Essential:
o Logistics (warehouse/shipping operations)
o Supplier management and liaison
* Desirable:
o Knowledge of or interest in the automotive sector
o Automotive workshop experience
o Knowledge of workshop tools and equipment
o Experience in loan tool business


Skills / Abilities

* Essential:
o Strong organisational skills and attention to detail
o Line management capability
o High integrity and credibility
o Strong interpersonal skills
o Excellent verbal and written communication
o Customer-focused approach
o Proficiency in MS Office (including Excel: pivots/graphs)
o Proactive, “can do” attitude
* Desirable:
o Language skills (Italian preferred)


Aptitudes

* Problem solving
* Customer focus
* Organisation
* Technical/functional skills
* Priority setting
* Process management
* Time management
* Integrity and trust


Mobility

* Willingness to travel across Europe
* Flexible approach to travel
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