Overview
We are seeking a dedicated and detail-oriented Dispensing Assistant to join our team. The successful candidate will play a crucial role in ensuring the accurate and efficient dispensing of medications and products, while providing exceptional customer service. This position requires strong communication skills, a solid understanding of IT systems, and the ability to work collaboratively within a team environment.
Responsibilities
* Assist in the preparation and dispensing of medications and pharmaceutical products under the supervision of a qualified pharmacist.
* Provide excellent customer service by addressing queries, offering advice, and ensuring a positive experience for all customers.
* Maintain accurate records of dispensed items and manage inventory levels effectively.
* Collaborate with team members to ensure smooth operations within the dispensing area.
* Utilise IT systems for processing prescriptions and managing stock levels efficiently.
* Uphold health and safety standards, ensuring compliance with relevant regulations and policies.
* Participate in training sessions to enhance product knowledge and improve service delivery.
Qualifications
* Previous experience in a customer service role is highly desirable.
* Strong communication skills, both verbal and written, to interact effectively with customers and colleagues.
* Strong IT skills to navigate dispensing software and maintain accurate records.
* A keen eye for detail to ensure accuracy in dispensing medications.
* Ability to work well under pressure in a fast-paced environment.
Job Type
Full-time
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