Hey, you there! Were looking for a vibrant, energetic Supervisor to become part of our core team at Tandoor Chop House. Mission & Values Here at TCH, we are committed to excellence in hospitality and fostering a welcoming environment for both guests and staff. Our mission is to deliver not just great food, but memorable experiences. What makes us so unique? We are a hardworking and supportive team. Everyone here contributes, collaborates, and lifts each other up. We succeed together and take pride in helping each other grow. Our Standards of Service & Hospitality We expect every team member to embody: Friendliness Warm, welcoming, and approachable with guests and coworkers Accommodation Flexible and solution-focused, willing to go the extra mile Skill Committed to learning, mastering the craft, and delivering consistently excellent service What We Look For We hire people who will fit with our team and add to it. Its not just about ticking boxesits about bringing energy, integrity, and positivity into the workplace. Cultural Fit vs. Technical Skills While basic skills are important, who you are matters more than whats in your résumé. We look for individuals with: Strong personal standards Reliability and a great attitude Desire to grow and contribute Diversity & Inclusion We are proudly a diverse team and are committed to maintaining and enhancing that diversity across all positions. Everyone is welcome here - your uniqueness makes us stronger. Overview:
Supervisors are hands-on leaders who support day-to-day service and help ensure team standards are upheld. Key Responsibilities
Greet guests and take orders with a friendly and confident manner
Know the menu and ingredients to guide guests and make recommendations
Communicate with the kitchen and bar team to ensure smooth service
Handle payments accurately and professionally
Keep the floor clean, organised, and guest-ready at all times
Supervise service on the floor or at the pass
Support training and shift planning
Be the go-to for floor decisions in absence of management
Support management with admin, stock, and compliance
Qualities We Love:
Confident communicator and decision-maker
Great under pressure, strong with people
Thinks ahead and spots issues before they arise
Proactivity is something we keep an open eye for and reward towards
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