You will work onsite and report to the Assistant or Store Manager. Your role may include helping at the tills, advising customers, or working in our back shop. You will also:
* Help our customers feel at ease by listening, answering questions, and offering advice on our products, recommending items, or offering baskets.
* Promote our in-store offers and schemes by sharing information with customers.
* Ensure the store runs smoothly by managing product displays, providing excellent service at the tills, and assisting with stock in the stock rooms.
* Work with team members to maintain a clean and presentable store environment.
* Receive award-winning training accredited by the Institute of Customer Service.
Joining us as a Customer Advisor is a great opportunity, whether you're starting your career or seeking a new challenge. The essential skills and experience include:
* Ability to work in a fast-paced, varied environment.
* Effective communication and listening skills.
* Enjoy working collaboratively as part of a team.
* Understanding that small interactions make a big difference.
* A desire to be a proud brand ambassador for Boots and help customers find the best products.
Desirable but not essential skills include experience in customer care and service. Full training is provided.
The hourly rate starts at £12.40, increasing to up to £14.13 in certain London locations after 6 months. Benefits include:
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Employee discounts
* Enhanced leave pay and gift cards for expecting or adopting parents
* Flexible benefits scheme
* Free 24/7 counselling and support via TELUS Health
For more benefits, visit boots.jobs/rewards. Boots is an equal opportunity employer committed to diversity and inclusion, fostering a positive working environment for all.
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