A technology services provider in the UK is seeking an experienced Communications Architect to lead ITSM transformation initiatives. The ideal candidate will possess in-depth knowledge of Telecom OSS and ITSM platforms like Helix and Remedy. Responsibilities include defining the strategy for ITSM programmes and collaborating with stakeholders to create robust architectural designs. Strong analytical, problem-solving, and communication skills are essential for this role, which offers a chance to influence future-ready architectures aligned with operational needs.
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