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Funeral Director
£28,762 (£14.75 per hour) plus benefits
Full time 37.5 hours per week, Monday to Friday 9am-5pm plus occasional on-call duties covering evenings and weekends
Luton LU1 1SE
No experience needed.
We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role. At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients. At the Co-op, you’ll be part of something meaningful. Join us today.
What you’ll do
* Make sure client needs, service levels, and KPIs are met
* Be clients’ main point of contact; supporting and guiding with the help of the wider team
* Support funerals – conducting the ceremony, leading the team, and carrying the deceased when necessary
* Ensure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’
* Build and maintain relationships with the team, clients, and the community
This role would suit people who have
* A commercial mind-set and experience in a managerial role
* A true customer focus and a passion for delivering great service
* The ability to capture intricate detail and reflect it in the service delivered
* Compassion, understanding, and empathy, with the ability to keep a cool head under pressure
* A UK manual driving licence
Why Co-op?
* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round
* Discounts on other Co-op products and services
* 23 days holidays (pro-rata, rising with service)
* A pension with up to 10% employer contributions
* Access to our Employee Assistance Programme offering confidential advice and support 24/7
* Access to virtual GP and free eye tests
* Endless career development opportunities including apprenticeships
* Friendly, supportive team and the knowledge that you make a huge difference to your community
* Access to Wagestream - a money management app that provides early access to a portion of your earned wages
At Co-op, we’re proud to do things differently. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our founding in 1844, we’ve had a clear social purpose, and everything we do helps build a fairer world for members, customers, colleagues, and communities.
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