Legal Assistant – Exchanges Team
About Juno
Juno is a law firm for the digital age. We're on a mission to transform the experience of buying and selling a home, making conveyancing simpler, clearer and faster for everyone.
For too long, conveyancing has been confusing, slow and not focused on the client experience. With our proprietary technology and our talented team, we're out to change this.
* Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales.
* We complete thousands of sale, purchase and remortgage transactions each year, and are trusted panel members for 80+ mortgage lenders.
* We’re rated 4.9/5 on Trustpilot and frequently praised by estate agents and brokers for our service.
* We’ve built our own software, allowing clients to do all their conveyancing online and complete transactions 50% faster than the average law firm.
About the Role
As an Exchanges Assistant, you’ll play a key role in ensuring a smooth and efficient exchange process for our clients. You’ll be the first point of contact for clients, agents and other solicitors, handling inbound phone calls to make sure queries are directed to the right place quickly.
You’ll also support the team with simple admin tasks and provide clear, friendly communication to clients throughout the exchange process.
This is an ideal role for someone who wants to start their career in the legal sector and learn about property law and conveyancing in a fast-paced, supportive environment.
What You’ll Do
* Answer inbound calls and respond to client queries in a professional, friendly and helpful way.
* Ensure that queries are passed to the right team members quickly.
* Provide updates to clients, agents and other solicitors regarding exchange progress, completion dates and outstanding items.
* Support the team with simple administrative tasks, including uploading documents, data entry and updating client files.
* Chase clients, other law firms and third parties for outstanding information or documentation when required.
* Collaborate with paralegals and lawyers in the Exchanges Team to ensure cases progress smoothly.
* Help maintain an excellent client experience by ensuring communication is clear, timely and jargon-free.
You Should Apply If
* You love speaking with clients on the phone and communicating clearly and simply.
* You’re organised, reliable and enjoy helping people.
* You’re comfortable working in a fast-paced environment and managing multiple tasks.
* You’re interested in how technology can improve legal services.
* You have experience working in a law firm or in a property related field e.g. a sales progresser
in an estate agency
What We Offer
* Fully remote working
* 28 days’ holiday per year, plus Bank Holidays
* Full home-working setup
* Free access to Spill – our mental wellbeing support partner
* A comprehensive health care package fully funded by the company
* Company pension scheme
* Enhanced maternity, paternity and adoption leave
* Company shares through our employee growth share plan
Join Us!
We’re looking for people who want to start or grow their career at a law firm that’s doing things differently.
If that’s you, please email recruitment@juno.legal with a compelling cover letter and recent CV/résumé.