Overview
The post holder will be responsible for providing administrative support to the Department of Neurology at Ealing Hospital. The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards.
Responsibilities
* Provide administrative support to Clinical Teams.
* Ensure every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
* Maintain an up-to-date record of patient tracking and escalations on the Trust database.
* Support the Service Management team to deliver all administrative processes, including data and evidence collection for relevant national audits.
Compliance and Safeguarding
We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check on appointment, and staff will need to consent for the Trust to receive regular updates on their criminal records status throughout employment.
Recruitment and Checks
* As part of our employment checks, shortlisted applicants may be asked to provide contact details for their current HR Department.
* If shortlisted, you will be contacted via email to present HR contact details at interview.
* Trust uses identity checking software to verify identity documents.
Equality and Flexible Working
As part of our commitment to Equality and Diversity at LNWH, we encourage applications from BME candidates to ensure our workforce reflects the communities we serve.
LNWH is a flexible working friendly organisation. We will consider flexible arrangements (e.g., job share, part-time) if it works for the service.
About LNWH
London North West University Healthcare NHS Trust (LNWH) serves Brent, Ealing, Harrow and beyond with over 8,200 clinical and support staff. We run major acute services at Northwick Park Hospital, St Mark’s Hospital, Ealing Hospital and Central Middlesex Hospital. We are a university teaching NHS trust committed to training clinicians and supporting research. Find out more about our Trust, our HEART values, staff benefits and our vision to put Quality at our HEART.
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