Deputy Manager
Full-time | Reporting to: Registered Manager
We are seeking a dedicated and experienced Deputy Manager to support the Registered Manager in leading and coordinating our care service. This is a rewarding opportunity to help deliver high-quality, person-centred care in line with the ethos and values of our Charity and Congregation.
You will play a key role in ensuring that residents receive compassionate, holistic support that promotes independence, dignity, and wellbeing.
Overview
Responsibilities
* Assist and deputise for the Registered Manager in the day-to-day running of the service.
* Oversee assessments, care planning, referrals, and service reviews.
* Support the safe management of medication, health needs, and risk assessments.
* Ensure residents' individual needs are met through tailored care and activities.
* Liaise with families, professionals, and agencies to ensure seamless support.
* Lead on compliance, audits, and record-keeping in line with CQC and health & safety standards.
* Manage budgets and resources effectively, including occupancy planning.
* Recruit, supervise, and develop staff to maintain a high-performing, motivated team.
* Support staff induction, training, appraisals, and performance management.
* Uphold the values of the Charity by promoting respect, compassion, hospitality, justice, and trust.
Essential qualifications
* NVQ Level 5 in Health & Social Care (or equivalent).
* Experience in dementia care.
* Minimum 2 years' experience in a similar leadership role.
* Proven experience in budget management and financial planning.
* Certification in advanced medication administration.
* Strong IT skills (Microsoft Office, digital care software, EMARs).
* Excellent organisational and leadership skills.
* Good knowledge of current care standards and relevant legislation.
* Ability to communicate effectively with staff, residents, families, and the Congregation.
* Flexible approach - able to work weekends, on-call, and cover shifts where needed.
* Full UK driving licence.
Desirable
* Knowledge of Health & Safety legislation.
Why join us?
* A meaningful role where you can make a real difference in people's lives.
* Supportive working environment rooted in strong values and community spirit.
* Ongoing training and professional development.
* Opportunity to help shape and develop a high-quality service.
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