We are seeking an experienced and highly organised Office & Operations Manager with a strong background in fashion or textiles. This role is central to the smooth day-to-day running of the business and requires someone who can confidently act as the link between the Director and the wider team. The ideal candidate will bring industry understanding, people skills, and the ability to support basic HR processes, recruitment, and team coordination.
Office & Operations Manager - The role:
Key Responsibilities Office & Operational Management
* Oversee the daily running of the office to ensure a productive, well-organised working environment.
* Support all the team members .
* Coordinate workflow across Design and Production teams to support smooth operations.
* Implement and refine office processes, systems, and policies, where required
Director Support & Communication
* Act as the primary liaison between the Director and the team, ensuring clear communication and follow-through on priorities.
* Support the Director with scheduling meetings, task delegation, and operational oversight.
* Prepare reports, updates, and summaries to keep leadership informed.
Team Coordination & HR Support
* Assist with recruitment: posting job ads, screening candidates, arranging interviews, and participating in interviews where needed.
* Support onboarding of new employees and ensure smooth integration into the team.
* Maintain basic HR records, staff attendance, and holiday tracking.
* Help foster a positive, collaborative team culture Fashion/Textile Industry Insight Use industry knowledge to support decision-making, team discussions, and operational planning.
* Understand production cycles, terminology, and workflows relevant to fashion/textiles.
* Communicate effectively with suppliers, manufacturers, and creative teams.
Office & Operations Manager - Skills & Experience
* Proven experience in an office management, studio or operations role.
* Background in fashion, textiles, apparel production, or a related creative industry.
* Strong communication skills and the ability to act as a bridge between leadership and staff.
* Experience supporting HR processes and recruitment. Highly organised, proactive, and able to manage multiple priorities.
* Confident, approachable, and able to maintain professionalism at all times.
* Experience working in a small to medium-sized creative business.
* Knowledge of production timelines, sampling, and supplier communication.
* Ability to support basic finance/admin tasks (purchase orders, etc.).
What This Role Offers
* A central, influential position within a growing fashion/textile business.
* The opportunity to shape team culture and operational efficiency.
* Close collaboration with the Director and creative teams.
* A varied role with real responsibility and room to grow.