## Head of QualityApplylocations: Advanced Newcastletime type: Full timeposted on: Posted Todayjob requisition id: JR26\_000582Our team members are passionate, driven and up for a challenge. If you have ambition to make a difference, then please read on. **Location - Newcastle****Reports to - Operations Director****Role Purpose**The Head of Quality is accountable for defining, leading and embedding a robust quality strategy across the business, ensuring all fire detection and alarm products meet regulatory, customer and certification requirements. The role champions a culture of right‐first‐time, continuous improvement and compliance, protecting product integrity, business reputation and customer safety.This is a senior leadership role with end to end responsibility for Quality Management Systems, product compliance, audit readiness and continuous improvement across design, manufacturing, suppliers and product performance.**Key Responsibilities****Quality Strategy & Leadership*** Define and deliver the Quality strategy aligned to business growth, regulatory requirements and customer expectations.* Act as the senior Quality authority, providing credible challenge and guidance to the leadership team.* Embed a strong quality culture across engineering, manufacturing and supply chain functions.* Lead, develop and performance‐manage the Quality team.**Quality Management System (QMS)*** Own and continually improve the Quality Management System (ISO 9001), ensuring effective implementation across all functions.* Ensure document control, change management, corrective and preventive action (CAPA), and management review processes are robust and effective.* Drive risk‐based thinking and preventative quality approaches.**Regulatory & Product Compliance*** Ensure full compliance with applicable standards and regulations, including (but not limited to): + EN 54 series + BS 5839 (relevant interfaces and system considerations) + UKCA / CE marking + LPCB approvals (and/or UL where applicable)* Oversee product approval, re‐certification and technical file integrity.**Manufacturing & Supplier Quality*** Ensure effective quality controls across manufacturing, test and inspection processes.* Lead supplier quality assurance, including supplier audits, performance monitoring and corrective actions.* Support new product introduction (NPI) processes to ensure quality is designed in from concept through to production.**Audit & Assurance*** Lead internal and external audits, including certification, customer and regulatory audits.* Ensure timely and effective closure of audit findings and continuous improvement actions.* Prepare the organisation for growth‐related audit complexity (new markets, products, customers).**Continuous Improvement & Performance*** Use data, KPIs and root‐cause analysis to drive measurable quality improvement.* Reduce cost of poor quality, rework, scrap and field issues.* Support operational excellence and lean initiatives where appropriate.**Knowledge, Skills & Experience****Essential*** Senior Quality leadership experience within electronic, electrical or safety‐critical manufacturing.* Strong working knowledge of fire detection and alarm standards (EN 54 essential).* Proven experience owning ISO 9001 systems and leading external audits.* Strong understanding of product compliance, certification and regulatory frameworks.* Ability to influence at senior and board level with confidence and credibility.* Experience leading and developing technical Quality teams.**Desirable*** Experience within fire safety, life‐safety or regulated product environments.* Exposure to LPCB, UL or multi‐territory product approvals.* Experience supporting business growth, new markets or product expansion.* Lean / Six Sigma or Continuous Improvement qualifications.**Personal Attributes*** Calm, credible and decisive under pressure* Detail‐focused with strong commercial awareness* Confident challenger with a collaborative leadership style* Values‐led and committed to product safety and integrity#AdvancedIf you're excited by this opportunity, we'd love to hear from you! Please tell us about yourself by uploading your CV.
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