IT Support Analyst - Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent
This role does not offer visa sponsorship
Ready to launch your IT career?
We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley, operating one of the UK's most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.
This is a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects.
Ideal Candidate:
* 6-12 months of IT support experience
* Hands-on knowledge of Windows 10/11, Active Directory, and basic networking
* Strong problem-solving skills and a proactive attitude
* Excellent communication skills for user support
* Eager to grow beyond service desk tasks and get involved in IT projects
Key Responsibilities:
1. Provide first-line IT support for hardware, software, and network issues
2. Manage user accounts, equipment setups, and troubleshooting (PCs, printers, etc.)
3. Assist with Group Policy, VPN, Firewalls, and remote access solutions
4. Support IT inductions for new e...