Description
Do you have a keen eye for detail and a customer focused mindset? We have a great opportunity to join the experienced and collaborative Parts Team as a Parts Advisor looking after our BMW & MINI Products.
What’s in it for you?
* No weekend work: 45 hours Monday - Friday 0800 -1800
* Competitive salary: £32,000 - £34,000 depending on experience
* Full training provided and clear progression opportunities
* A supportive environment where your contribution truly matters.
* Work for a premium brand
What you will be doing:
* Handle parts orders from start to finish - receive requests, interpret requirements, and advise on additional needs or pricing.
* Pick, pack, and dispatch orders accurately and promptly, ensuring customers and technicians are kept fully informed.
* Maintain stock control systems - record movements accurately and store parts securely in line with manufacturer guidelines.
* Support sales growth by identifying opportunities for additional products and assisting with promotions and marketing initiatives.
* Deliver exceptional customer service to internal and external customers, ensuring the Vines experience is upheld at all times.
* Keep displays and work areas to the highest standard and contribute to a safe, organised environment.
What We're Looking For:
* Previous Motor trade experience required. Parts advisor or automotive aftersales experience an advantage.
* Strong attention to detail and organisational skills.
* Excellent communication and customer service abilities.
* Proactive, motivated, and able to work under your own initiative.
* Comfortable using IT systems (training on our in-house systems will be provided).
Why Join Us?
Our employees are dedicated to what they do, so we believe it is important that we give something back. In addition, Vines is always striving to be a step ahead in the Automotive industry as such, our Brilliant Benefits at Vines package has all the usual things you would expect.
Core benefits include:
* Monday – Friday working hours for our Aftersales teams!
* 24 days’ annual leave (increasing to 29 with service) + your birthday off!
* Pension Scheme & Life Assurance
* Cycle2Work programme
* Holiday Buy & Sell Scheme
* Tech & Travel Purchase Scheme
* Enhanced Parental Leave
Visit our website to check out our full list of staff benefits .
As well as having the opportunity to work for the iconic BMW and MINI brands you will be part of a successful privately-owned business where our people are our greatest asset.
Our mission is ‘to inspire each other to delight our customers’, we do this through our ‘Winning Together’ brand values;
* Working as One Team
* Being Warm and Welcoming
* Doing what you say you will do
We believe it’s these values which makes us successful.
We all want to be proud of the company we work for and Vines have a great reputation of just that. We want people that not only share our commitment to working hard, but also a commitment to each other. That's why we want individuals that share in one another's success, and have a true belief in what they do.