Job Purpose
To be responsible
* To support the Sales Support Team Lead to enable the successful delivery of the after placement process to Clients, Candidates & internal stakeholders
* To create a positive work environment through effective Office & Facilities Management
* To provide Sales Support and administration services to the business
Accountabilities
* To adhere to a strict code of confidentiality in respect of any information relating to Roc Search
* There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks
Sales Support Duties:
Work in partnership with the Sales Support Team Lead to provide efficient after placement support;
* Creation & issuing of Candidate & Client Contracts
- Standard Contracts
- Extensions
- Public Sector Contracts
- SOW Contracts
* Onboarding Candidates - capturing of all documentation required for assignments
- Right to work / ID verification
- Certificate of Incorporation
- Proof of address
- National Insurance Number
- Bank Details
- Insurance
- VAT Certificate
- Public Sector compliance documentation as required
* Queries Management - deal with queries & issues raised via customers, (candidates & clients) and internal stakeholders. Including queries raised via sales support inbox, phone, general email, face to face etc
HR Administration Duties
* Maintenance of PeopleHR system to effectively manage the administration for new starters absence, holiday, sickness, leavers etc
* Support with the administration and preparation of paperwork required to generate offer letters and contracts for Sales Employees
* Support with the generation of HR reports as required in relation to absence, holiday, churn, retention etc
Office Management:
* Ensure the office is kept and maintained to a high standard
* Liaise with the cleaning company & suppliers to ensure the office is maintained to the required standards on an ongoing basis
* Ensure all break out areas including the kitchen are kept clean & tidy on a day to day basis
* Work in partnership with the Sales Support Team Lead to ensure Company incentives, events etc are visible via promotion/marketing material within the office
* Organise company events within offices or externally as required e.g.Annual Sales meeting, lunch club etc
* Photocopier management including the replenishment of paper & toner as required
* Ordering of all office supplies including stationery, groceries etc
* Meeting room management including ensuring all equipment is in good repair & the meeting rooms are kept clean & tidy
* Greet visitors, front of house as required
* Liaise with external suppliers to arrange for necessary repairs required within the office, to equipment etc
General Administration
* Incoming post management
* Record management & archiving
* Supporting other departments with administrative tasks as required e.g.New Starter Packs, Marketing content etc
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