Overview
Are you passionate about helping people grow, building capability for the future, and shaping a culture where learning truly matters? If so, this could be a brilliant next step in your STB journey.
We’re looking for a Senior Learning & People Development Consultant to play a key role in developing the skills, confidence and performance of colleagues across the Group. This is an exciting opportunity for someone who loves partnering with the business, designing high‑impact learning experiences, and using data to drive meaningful change.
What you’ll be doing
In this role, you’ll help us build a modern learning culture aligned to our strategic ambitions. You will:
* Partner with leaders to understand capability needs and shape the Group’s learning strategy
* Conduct learning needs analyses using data, performance insights and stakeholder feedback
* Design and deliver blended learning solutions—from digital modules and microlearning to virtual and in‑person workshops
* Take the lead on multi‑site induction delivery and corporate learning programmes
* Use digital platforms (including our LMS and emerging AI tools) to enhance learning experiences
* Support management and leadership development, coaching capability, and talent growth
* Evaluate learning effectiveness, track impact and share insights that influence decision‑making
* Help embed cultural change and promote a continuous learning mindset across the organisation
What you’ll bring
We’re looking for someone who brings both expertise and heart to their work:
Skills & Experience
* Evidence of professional development in L&D, coaching, digital learning or organisational development — not necessarily formal certification, but demonstrable expertise.
* Experience-based capability in instructional design, digital learning, learning analytics, and capability building.
* Demonstrable AI literacy (understanding of generative AI tools, automation, and workplace AI adoption).
* Experience delivering blended learning solutions at scale.
* Ability to partner with senior leaders and influence decision‑making.
* Comfortable working in fast‑paced, agile, and evolving environments.
Behaviours
* Strategic thinker with a consulting mindset
* Curious, creative and solutions‑focused
* Strong communicator and engaging facilitator
* Empathetic and people‑centred
* Willing to travel between our office locations
CIPD Level 5 is preferred but not essential—equivalent practical experience is warmly welcomed.
Everyone is different. Everyone is valued
As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.
Every one of our employees brings unique talent, ability and perspective to their role. That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.
We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.
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