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Product designer

Dudley
Civica
Designer
Posted: 8 December
Offer description

We’re Civica, and we create software that helps deliver critical services for citizens all around the world.
From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as Product Designer at Civica

Join Civica’s User Experience team and help shape the future of products that make a real difference. As a Product Designer, you’ll collaborate closely with cross-functional teams to create accessible, user-friendly solutions that meet user needs while supporting business goals. You’ll be at the forefront of designing meaningful products in a rapidly evolving environment where your creativity, initiative, and sense of ownership will be highly valued.

We’re building a team passionate about delivering best-in-class experiences through thoughtful design and in-depth user research. If you care deeply about solving complex problems, improving lives through technology, and thriving in a space where collaboration and adaptability are essential, we’d love to hear from you.

Key Responsibilities

1. Design & Delivery: Create end-to-end product solutions, from wireframes to high-fidelity interfaces, ensuring accessibility and compliance with governing laws.
2. Collaboration & Teamwork: Work closely with product designers, product managers, engineers, and researchers throughout the product lifecycle.
3. Prototyping & Validation: Develop prototypes, run experiments, and iterate solutions based on user research and data insights.
4. Design Systems & Standards: Use and contribute to the Firefly design system, ensuring consistency and scalability across products.
5. Accessibility & Inclusion: Advocate for inclusive design and ensure compliance with accessibility standards.
6. Culture & Growth: Contribute to a collaborative, positive, and feedback-driven culture focused on delivering exceptional user experiences.

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