The overall purpose of the role is to direct, develop and manage the administration systems and staff of the Professional Standards Department, to ensure that all complaints and misconduct cases are properly recorded, investigated and resolved, in accordance with current Regulations (Police Conduct Regulations 2020, Police Reform Act 2002, Police Complaints and Misconduct Regulations, Home Office and IOPC Statutory Guidance). To severity assess and determine the mode of investigation for conduct matters referred into PSD performing the statutory role of the delegated appropriate authority. Assess and determine the mode of investigation for complaints performing the statutory role of the delegated appropriate authority Leadership and decision making skills are essential to ensure an efficient professional service is delivered. Excellent communication, negotiation, motivation, presentation and facilitation skills, with the ability to influence and engage stakeholders at all levels within and outside the organisation, including regulatory bodies. The post holder will have the ability to work at a strategic level, contributing to force-wide initiatives and preparing high-quality documents and plans to support organisational priorities. As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 30 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert. If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 22923. We will endeavour to respond to your query as quickly as possible. Please use Google Chrome when completing your application, wherever possible, as this will enhance performance. The closing date for enquiries and receipt of completed applications is Sunday 26 October 2025. Find out more about our roles here. (for hybrid working)