Our voco Winchester Hotel & Spa is a modern haven, designed with a focus on both style and comfort. Our thoughtfully crafted spaces combine contemporary design elements with inviting amenities, ensuring a distinctive and enjoyable stay. Located near the historic and picturesque city of Winchester, voco Winchester Hotel & Spa is situated on the edge of the beautiful South Downs National Park and within five minutes from the city centre. Our hotel offers a great opportunity to start or progress your hospitality career.
It’s a large operation, featuring 131 bedrooms, 8 flexible event spaces, our restaurant Kitchen 21, and the stunning ANA Spa. Whether for a pre-cruise stay, business trip, spa day, wedding, or family celebration, our hotel provides it all.
Are you outgoing, energetic, enthusiastic, and a natural communicator? Passionate about delivering excellent guest experiences? Then our voco Winchester Hotel & Spa could be the right place for you.
The Role:
As Conference & Events Office Manager, you will lead the reactive sales team, focusing on driving revenue growth, maximizing conversion rates, and ensuring exceptional client satisfaction for meetings, events, and groups. Your responsibilities include prompt enquiry responses, upselling, cross-selling, analyzing booking data for trends, and seeking new business opportunities to boost hotel profitability.
You will build strong relationships with clients to encourage repeat business and long-term partnerships, collaborate with operational departments for seamless event execution, promote the brand, and support the Central Sales and Revenue teams.
The Ideal Candidate:
You should possess strong leadership and coaching skills, have a solid understanding of hotel PMS and CRM systems, and be proficient in Microsoft Office. Excellent verbal and written communication skills are essential in this fast-paced environment.
All applicants must be eligible to live and work in the UK. Evidence of eligibility will be required during the recruitment process.
Benefits include:
* Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, starting from £50 per night with breakfast included.
* 50% off your bill when dining in our Restaurants or Bars.
* Fully funded Apprenticeship programme to develop your career without pay reduction.
* Cycle to work scheme - save up to 40% on bikes.
* Healthcare Cash Plans - dental, optical, medical, and more from just £1 per week.
* Referral schemes for recommending friends or family.
* Flexible shift patterns and contracts to suit your lifestyle, as we operate 24/7.
* Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
* Access to Wagestream financial wellbeing platform, allowing pay access as needed.
* Employee Assistance Programme - free, confidential advice available 24/7.
* An internal social media platform to connect with colleagues and the wider group.
#J-18808-Ljbffr