Job Description
* Collaborate with delivery team members such as Product Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements, and participate in designing appropriate solutions.
* Help refine scope and requirements, align priorities and backlogs, and produce various artefacts including Process Flows, Customer Journey Maps, User Stories and definition of Functional, Non‑functional and Operational needs.
* Take a User‑Centric approach: work with research and design team members to test options and solutions with wider user groups, and participate in Show & Tells for stakeholders.
* Assist the team in preparing for assurance and quality gates, always focusing on delivering the right quality on time and on budget.
Qualifications
* Demonstrable experience working in Agile Delivery teams adopting agile tools.
* Experience as a Business Analyst: investigating, assimilating, and analysing different needs, constraints, and problems; able to document outcomes in simple, easy‑to‑understand language.
* Experience working within the Public Sector or Central Government.
* Demonstrable experience showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team.
* Experience working with Product Owners to groom product backlog and produce meaningful Epics/Stories consumable by technical teams.
* Experience in process modelling and customer journey mapping, and assisting user testing.
* Experience working with tools and technologies commonly used by a BA such as Confluence, Jira, Visio, Mural, Miro, etc.
* Understanding of Service Maps and targeting operating models to align outputs and outcomes with them.
* Right to work in the UK.
* Knowledge of GDS or DSSS frameworks is desirable.
Additional Information
* Hybrid working model with some flexible working.
* Private Medical Health care via Vitality.
* Pension contribution and Life Assurance.
* Professional certifications supported as part of learning and development.
* Range of retail discounts to enhance lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services.
* Access to Employee Resource Groups that represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Netcompany is committed to providing an inclusive and barrier‑free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are requested to opt in, so please let us know if you wish your application to be considered under this scheme.
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