Housing Services Administrator
Up to £26,000 per annum pro rata
Permanent
30 hours per week
Shift Pattern 1 week - 8.00am - 14.00pm & 2nd week - 14.00pm - 20.00pm
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Hampshire Lakes, Yateley.
Key responsibilities:
* Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
* Handling financial records, assisting with debt management, and ensuring everything stays on track.
* Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
You’re someone who:
* Loves working with people and can adapt to different communication styles.
* Is confident, proactive, and has excellent problem-solving skills.
* Thrives in an organised environment, managing workloads and deadlines like a pro.
* Works well independently and as part of a team.
* Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering:
* Full training and support to set you up for success.
* A chance to contribute to a high-quality housing service that makes a difference for residents.
* Opportunities to grow, including stepping up to deputise for your manager when needed