Location Southampton Region Hampshire Category Volvo - Southampton (SVS)
(Service) Vacancy Type Permanent/Full Time Salary £35,000 - £50,000 OTE Competitive Salary (uncapped) Job Summary
Electric Vehicle Diagnostic Technician
Role & Purpose
We are seeking a skilled and detail-oriented Electric Vehicle (EV) Technician to join our team. In this role, you will be responsible for diagnosing, servicing, and repairing electric vehicles and their associated systems, including batteries, motors, charging systems, and electrical control units. You’ll play a key role in maintaining safety, performance, and sustainability standards as the industry continues to shift toward electric mobility.
At Snows…
Snows is a large, family run, automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.
Responsibilities
* Perform diagnostics, maintenance, and repairs on electric vehicles, including battery systems, electric drivetrains, and high-voltage components.
* Troubleshoot and resolve electrical and electronic system issues using diagnostic tools and software.
* Install and test EV charging equipment and ensure compliance with electrical codes and safety standards.
* Conduct routine inspections and scheduled maintenance to ensure optimal vehicle performance.
* Calibrate and program vehicle control systems and sensors.
* Maintain accurate service records and provide detailed repair documentation.
* Ensure compliance with environmental and safety regulations during all repair and maintenance procedures.
* Stay updated with the latest EV technologies, tools, and industry practices.
* Collaborate with engineers, service advisors, and other team members to provide excellent customer support.
Skills & Competencies
* Able to plan, organise self and meet agreed work deadlines.
* Able to assimilate information quickly and diagnose the faults.
* Strong work ethic and adaptable to change.
* Attention to detail and maintains good, accurate quality of work.
* Ability to work to tight deadlines to achieve the business needs.
* Able to communicate and work in a team.
Essential & Desirable Skills & Qualifications
Essential:
* Fluent written and spoken English.
* PC, Microsoft, web literate.
* Full, clean driving licence.
* Certification in EV systems
Desirable:
* Proven track record of individual excellence.
* Previous vehicle knowledge and proven skills.
* Relevant City & Guilds, BTEC or NVQ accreditation.
* Previous work experience in a franchise dealership.
* Highly skilled in fault diagnosis.
* Commitment to delivering first class customer service.
* F-Gas trained with certificate.
Team Values
Honesty
Integrity
Respect for People
We provide open and honest guidance with all our customers, both internal and external.
We act with integrity, trust, and responsibility in everything that we do.
We are ambassadors for all our customers in promoting good working practices.
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