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Are you passionate about making a positive impact in the community? Do you thrive in a role where you can contribute to preventing homelessness and providing excellent customer service? If so, this role may be for you!
We are working in partnership with a Local Authority in Salford to appoint an experienced Housing Options Advisor to join their Homelessness Prevention Team!
Within this role, your main responsibility will be to support the efficient and effective management of our Housing Options Service. You'll play a crucial role in maintaining high standards of customer service while addressing individual queries and assisting with homelessness prevention efforts.
Key Responsibilities:
* Responding to customer enquiries and providing guidance on housing options
* Reviewing enquiries and decisions related to homelessness
* Implementing the allocations policy and managing the Choice based lettings system
* Coordinating and monitoring cases referred to and from Supported schemes
* Managing tenancies of customers in Temporary accommodation
* Demonstrating knowledge of Housing Benefits and managing rent accounts
At Spencer Clarke Group, we take pride in connecting you with exceptional career opportunities. Our experienced consultants possess in-depth market knowledge and offer expert career guidance throughout your journey.
Benefits of joining us include:
* Access to a wide range of temporary and permanent job opportunities.
* Free DBS checks.
* Loyalty reward scheme and regular competitions for our agency professionals.
Additionally, we offer a leading referral scheme, where you can earn up to £250. If you know someone who may be interested in an exciting career opportunity, encourage them to email their CV toSophie Payneat&k, ensuring they include your details as well.
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