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LOCATION: Piazza Shopping Centre, Paisley
WORKING HOURS: 40h per week
SHIFT PATTERN: Rota
Job Summary:
The Security Officer will be responsible for ensuring the safety and security of all visitors, staff, and assets within a busy shopping centre. This role involves patrolling the premises, monitoring surveillance equipment, responding to incidents, and providing excellent customer service to maintain a safe shopping environment.
Requirements:
* Valid SIA (Security Industry Authority) licence.
* Preferred CCTV licence or willingness to obtain one.
* Previous experience in a security role, preferably within a retail or shopping centre environment.
* Strong observational skills and attention to detail.
* Ability to remain calm and professional in high-pressure situations.
* Excellent communication and interpersonal skills.
* Basic knowledge of first aid and emergency procedures.
Key Responsibilities:
* Patrolling: Conduct regular foot patrols of the shopping centre, including car parks, to deter criminal activity and ensure a safe environment.
* Surveillance Monitoring: Operate and monitor CCTV systems, alarms, and other security equipment to detect and respond to suspicious activities.
* Incident Response: Respond effectively to emergencies such as first aid situations, fire alarms, thefts, and other security incidents; escalate issues as needed.
* Access Control: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry.
* Customer Service: Assist visitors and staff, handle lost property, and help locate missing persons when necessary.
* Reporting: Keep accurate records of incidents, observations, and patrols; submit daily reports to the Security Supervisor/Manager.
* Collaboration: Work with law enforcement, emergency services, and shopping centre management for coordinated responses.
* Compliance: Follow all company policies, health and safety regulations, and legal requirements related to security.
* Training: Participate in regular training on security procedures, first aid, fire safety, etc.
Working Conditions:
* Hours: Shift work, including evenings, weekends, and public holidays.
* Physical Requirements: Ability to stand, walk, and patrol for extended periods.
* Ability to respond quickly in emergencies.
Benefits:
We offer a range of benefits including:
* 24/7 GP access for you and your immediate family.
* Mental health support and counseling.
* Get Fit Programme.
* Financial and legal support.
* Cycle to work scheme.
* Access to Perks at Work app with discounts, gift cards, cashback, and resources on health, money, and work.
For more information about ABM's benefits, visit our careers page.
About Us:
ABM is one of the world's largest providers of integrated facility services, committed to creating a cleaner, healthier, and more sustainable world. We offer services including cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission-critical solutions across various industries. In the UK, we serve iconic sites with over 10,000 team members. Learn more at www.abm.co.uk.
We promote diversity and inclusion and are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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