Receivables Collector
PwC UK Belfast, Northern Ireland, United Kingdom
This is a 12 month fixed term opportunity. The Collections team is integral to our firm, supporting client engagement teams by managing and recovering outstanding fees. We excel in dispute resolution, debt recovery through legal avenues, and handling client insolvency, all while fostering a cash‑centric culture to enhance the firm's sustainable working capital. As a member of our dynamic and diverse Collections team you'll play a vital role in maximising cash collection and minimising aged debt. You will be a confident communicator with a tenacious approach, using the most effective communication strategies with your portfolio of clients. Embracing new technologies and smarter working methods, you'll deliver optimal value to our business stakeholders.
What Your Days Will Look Like
* Manage a personal portfolio of the firm’s clients to ensure timely payment of outstanding fees, meticulously documenting each action in the collections system.
* Leverage technology to efficiently prioritise tasks and achieve peak performance.
* Identify payment barriers and collaborate with internal stakeholders to swiftly resolve issues according to established procedures.
* Partner with the three Receivables teams to enhance cash collection and create proactive strategies to reduce aged debt.
* Engage actively with the Cash Allocation team to facilitate the prompt and precise allocation of client payment receipts.
The Role Is For You If
* You are familiar with other operational finance areas such as cash management, allocation, and accounts payable (a plus).
* You have relevant qualifications (advantageous but not essential).
* You possess strong influencing and negotiation skills, effectively collaborating with clients and internal stakeholders to secure optimal outcomes for the firm.
* You are a confident communicator skilled in active listening, situation interpretation, and leveraging influence to achieve the best results.
* You are a self‑motivated team player who thrives in collaborative environments, building meaningful relationships with clients and stakeholders.
* You are adaptable and resilient, embracing change with a flexible mindset.
* You are driven and persistent, committed to achieving both personal and team success.
What You’ll Receive From Us
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
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