Main area: Dermatology and Plastic Surgery Department
Grade Band: 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 176-S-6928457
Employer: North West Anglia NHS Foundation Trust
Employer type: NHS
Site: Hinchingbrooke Hospital
Town: Huntingdon
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 10/02/2025 23:59
Medical Secretary - Dermatology and Plastic Surgery - Huntingdon
Band 3
Job overview
To provide efficient and comprehensive secretarial and administrative support within the Dermatology and Plastic Surgery Department.
To perform all allocated secretarial and administrative tasks required to meet the needs of a very busy service.
Main duties of the job
1. Validation of patient pathways on eTrack, deal with queries from data quality.
2. Deal with telephone enquiries both internal and external.
3. Provide administrative support to Clinicians and Nursing colleagues.
4. Request/cancel clinics as and when required using the ClinicManager system.
5. Dealing with emails in generic mailboxes.
6. The daily use of excel reports using the PowerBi system.
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
1. Utilising CAREFLOW (Patient Administration System), E-Track, EPRO, EVOLVE, ClinicMan, ICE and MS Teams to provide an efficient service for patients, staff and visitors.
2. Utilise other software packages, as required, to maintain records for audit directly relevant to the post.
3. Support the smooth running of the Dermatology and Plastic Surgery Department.
4. Respond to enquiries from clinics and wards (personal and telephone) ensuring good communication and appropriate referrals.
5. Knowledge of the secretarial work within the specialty enabling appropriate support with workloads.
6. Demonstrate initiative, tact, and ensure confidentiality is maintained at all times.
7. Liaise with patients, consultants/teams, pre-assessment centres, wards, and other departments and communicate with patients, relatives, and other hospitals.
Person specification
Qualifications
* Educated to GCSE level standard English Language at Grade A – C (or equivalent)
* RSA II typing or equivalent experience
* Audio typing qualification or recent relevant experience
* NVQ II or III Business Administration
Experience
* Experience of using MS Office, particularly MS Word/Excel/Outlook
* Experience of working with the public and/or other professionals
* Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
* Experience of working within the NHS and an understanding of medical terminology
* Experience of using Hospital systems, for example PAS (Patient Administration System)
Knowledge
* Knowledge and understanding of Confidentiality and the Data Protection ACT
* Understanding and working practice of NHS performance targets including 18-week referral to treatment times
Applications from job seekers who require a Skilled Worker visa to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications subject to the role being on the list of eligible occupations and the salary meets the going rate for the role. Candidates should self-assess the likelihood of obtaining a Certificate of Sponsorship.
We reserve the right to close adverts earlier than the closing date should we receive sufficient applications and so urge you to submit your application as soon as possible.
Employer certification / accreditation badges
Application numbers
This vacancy may close earlier if it receives a high number of applications and therefore we recommend that you complete and submit your application in good time to avoid disappointment.
Address: North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
Telephone: 01480 847491
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