Customer Care - Sealand Road Chester - PT/FT
To meet the criteria for this role, you will be required to be available to work on weekdays and weekends, across early mornings, afternoons, and evenings. Please only apply if you can meet these requirements.
McDonald's is one of the most recognized brands worldwide, founded on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are open to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, attending to customers' specific needs, maintaining high standards of cleanliness, and creating a warm, welcoming atmosphere. Maintaining positive communication with customers and keeping the manager informed about customer satisfaction are key aspects of your role.
You will work in a fast-paced, energetic environment, and we are looking for someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally to you. You will work well as part of a team, with effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact. It is essential to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts on top high street and online brands, and more.
Flexible Working
Work hours that fit around your life and commitments.
Employee Assistance Programme
Supporting your wellbeing with counselling, mental health support, life management, medical guidance, and resources.
Travel
Enjoy discounts on travel fares for staycations or trips abroad.
Gain Transferable Skills
Whether full-time or part-time, this role will teach you valuable skills for life.
Groceries & Food
Employee meal discounts at work and discounts on groceries at major supermarkets.
Emotional Health Support
Supporting your mental and emotional wellbeing to help cope with life events.
Meals at Work
Choose from our restaurant menu during your break and try our latest promotions.
Discounted Gym Memberships
Stay fit and healthy with discounts on gym memberships.
Meet the McDonald's Team
Support is always available in your role, with opportunities for development and progression through our training programs.
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