Urgently Required I am urgently seeking an experienced Customer Services Advisor to join a busy housing team on a temporary basis.You’ll act as the first point of contact for residents, handling a wide range of enquiries including repairs, rent and housing queries, while delivering a professional and empathetic service. Key duties: Managing inbound calls and emails Resolving customer queries at first contact where possible Raising and scheduling repairs accurately Providing a high-quality, customer-focused service What we’re looking for: Previous customer service or call centre experience Ideally, experience within the housing sector Confident communicator with strong problem-solving skills Ability to manage a busy and varied workload The role: 37 hours per week (rota-based hours) Hybrid working (home and office split, flexibility required) Temporary opportunity within a supportive team Is required on a temporary basis until the end of June 2026 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4797191